1. Purpose and acceptance
These Terms of Service govern the relationship between SFL Cloud and any person or organization that creates an account, subscribes to a plan, accesses, or uses the platform. By creating an account and expressly accepting these Terms, the user confirms that they have read, understood, and agreed to comply with them.
2. SFL Cloud service
SFL Cloud is an online business operations platform that may include invoicing, customer and supplier management, accounts receivable and payable, purchases, inventory, cash management, reports and analytics, Point of Sale (POS), Online Store, document management, and other features enabled according to the subscribed plan.
SFL Cloud is a technology tool. It does not replace professional accounting, tax, legal, or other specialized advice. The user remains responsible for determining the legal, tax, commercial, and documentary requirements applicable to their activities and for the accuracy of the information entered into the platform.
3. Account, access, and security
The user must provide accurate, current, and complete information when registering and keep it updated. Login credentials are personal and must be protected. The account holder is responsible for activity performed through authorized access to the account and must promptly notify SFL Cloud of suspected unauthorized access or security incidents.
SFL Cloud may apply email verification, access controls, session protections, audit records, and other technical measures intended to protect accounts and the service.
4. Plans, billing, and payments
Available features, document limits, number of users, billing frequency, prices, discounts, and other commercial conditions depend on the plan selected by the user and will be those displayed by SFL Cloud during registration, subscription, renewal, or plan change.
Monthly plans are billed according to their monthly cycle. Annual plans are billed according to the annual option and any discount displayed at the time of purchase. Taxes, fees, or other amounts legally applicable may be added when required.
Failure to pay an amount due may result in restricted access, suspension, or non-renewal of the service. Any change of plan is subject to the conditions shown by SFL Cloud when the change is requested.
5. User data and business information
The user retains responsibility for and control over the business information, customer, supplier, product, invoice, transaction, document, and other data entered into SFL Cloud. The user represents that they are authorized to process and store such information and that their use of the platform complies with applicable obligations.
SFL Cloud may process such data only as reasonably necessary to provide, secure, maintain, support, and improve the service, subject to the Privacy Policy.
6. Permitted use and prohibited conduct
The service must be used for lawful business purposes. The user may not attempt to gain unauthorized access, interfere with platform security or availability, distribute malicious software, exploit vulnerabilities, use the service to commit fraud or other unlawful acts, impersonate third parties, or use automated methods in a manner that degrades or abuses the service.
7. Availability, maintenance, and changes
SFL Cloud seeks to maintain continuous and reliable access, but uninterrupted availability is not guaranteed. Temporary interruptions may occur due to maintenance, updates, infrastructure, security events, third-party providers, connectivity failures, or circumstances beyond reasonable control.
SFL Cloud may introduce improvements, security changes, new functionality, or adjustments that do not materially alter the essential nature of the subscribed service.
8. Responsibilities and service limitations
The user is responsible for reviewing documents and transactions generated from the information entered into SFL Cloud before issuing, submitting, accounting for, or relying on them. SFL Cloud is not responsible for errors caused by incorrect data, improper configuration, unauthorized use of credentials, external systems, or decisions made solely from information entered by the user.
To the extent permitted by applicable law, SFL Cloud will not be liable for indirect, incidental, consequential, or special losses arising from use of the service. Nothing in these Terms excludes responsibilities that cannot legally be excluded or limited.
9. Intellectual property
The SFL Cloud name, software, interface, designs, documentation, trademarks, logos, and platform components are protected by applicable intellectual property rules. Subscription to the service grants a limited, non-exclusive, non-transferable right to use SFL Cloud for the duration and scope of the active subscription; it does not transfer ownership of the platform or its source code.
10. Suspension, cancellation, and termination
The user may request cancellation in accordance with the options available for their subscription. SFL Cloud may suspend or terminate access when there is non-payment, serious or repeated breach of these Terms, unlawful use, a security risk, or conduct that materially affects the platform or other users.
After termination, access to the platform may cease. Data retention and deletion will be handled in accordance with the Privacy Policy, applicable legal obligations, technical backup cycles, and any data export or retention options made available by SFL Cloud.
11. Changes to these Terms
SFL Cloud may update these Terms when necessary due to service, commercial, technical, security, or legal changes. Each published version will identify its version number and effective date. When a change materially affects the user's rights or obligations, SFL Cloud may request acceptance of the new version before continued use of the service.
12. Contact
Questions regarding these Terms of Service may be sent to rmendezAbogados@gmail.com.
These Terms are interpreted together with the SFL Cloud Privacy Policy and the commercial conditions of the active subscription.